Service & Facilities
Everything you need for a carefree and comfortable stay — thoughtfully provided, just for you.
24-Hour Security
Our facility is protected around the clock to ensure the safety and peace of mind of all our guests.
Car Rental
Explore Alanya and beyond at your own pace with our car rental service. For details and reservations, please contact the reception.
Airport Transport
We provide convenient airport transfer service for a smooth start and end to your holiday. For availability and pricing, please contact the reception.
Guest Relations
Our Guest Relations team is here to assist with anything you may need during your stay – from special requests to helpful information. We’re always happy to make your holiday more comfortable and memorable.
Telephone
Guests may use telephone services for external calls if needed. For assistance and details, please contact the reception.
Room Service
Enjoy food and beverages in the comfort of your room with our room service, available at your request. Additional charges apply.
Doctor
Medical support is available at the hotel when needed. Please contact the reception for assistance and detailed information.
Towel Service
Towels for the beach and pool are available with a refundable deposit. Please return them after use to avoid additional charges.
Spa Center
Our spa center offers a calming retreat where guests can relax, recharge, and enjoy a range of wellness treatments in a peaceful setting. For service details and pricing, please contact the reception.
Hairdresser
Professional hairdressing services are available at the hotel for guests who wish to refresh their style during their stay. For details and appointments, please contact the reception.
Shops
A selection of on-site shops offers guests access to daily essentials, gifts, accessories, and more — all just a few steps away from your room.
Services
Hotel Concept
FREE Services
o Sunbeds; Cushions; Sunbrella
o Turkish Bath, Sauna, Steam room
o Indoor, Outdoor Fitness Club
o Beach Volleyball
o Table Tennis
o Animation Programs
o Türkish Coffee
o Beach Towels (you can take to from Türkish bath 08:00 – 17:00)
o Miniclub (4-12 Years)
o Housekeeping (Room cleaning is done every day. Linen in your room are changed every 3 days and towels every other day.)
PAID Services
o Safe
o Wi-Fi internet (Lobby, Room, Pool and Beach)
o Spa Center (Extra Services)
o Telephone
o Coin operated game tools
o Doctor (Private)
o Freshly squeezed juices
o Drinks which are not included in
Ultra All Inclusive Concept and Services
o Rent a car and Airport Transfer Services
o Room Services